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CUSTOMER CARE

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DELIVERY METHOD
PACKING ORDERS

Orders are packed and processed Monday through Friday and are shipped within 2-4 business days, excluding weekends, public holidays, and unavailable post office hours. Please note that my local USPS post office is closed on Mondays. Tracking information will be sent via email once your order has been fulfilled. Once shipped, most domestic orders take anywhere from 3-5 days to arrive depending on the efficiency of your local post office. International shipping delivery times may vary between 2-3 weeks.

U.S. SHIPPING (DOMESTIC)

Dainty Desires ships all U.S. orders through USPS, which provides you with a code for your package that can be tracked online. A link to track your package will also be sent via email. Your order should arrive within 3-5 business days from the date your order has been shipped deepening on the efficiency of your local post office. 

INTERNATIONAL SHIPPING

Dainty Desires ships all international orders through USPS International Mail, which provides you with a code for your package that can be tracked online. Your order may take up to 2-3 weeks to arrive. Please note that the shipping time frames do not include customs processing delays, which are out of our control. Please also note that business days do not include weekends or national public holidays. Dainty Desires ships worldwide, excluding Iran, North Korea, Syria, Sudan, Cuba, and the region of Crimea-located in Ukraine.

ADDRESS/PACKAGE  PROBLEMS

If you experience any problems while entering your address at checkout, please email info@shopdaintydesires.com. If you change your address with your local post office or DHL, Dainty Desires will not be held responsible for any lost orders or misdelivered packages. If you need to change the address you must contact Dainty Desires directly via email before your order is processed and shipped.

Please make sure the address you enter is correct. If a customer error is made in the shipping address at checkout (incorrect/incomplete address), Dainty Desires reserves the right to charge a reshipment fee of $5 for U.S. orders (domestic orders) and $10 for international orders (standard international shipping). Dainty Desires is not responsible for lost/stole packages or packages delayed in transit. The shipping cost for orders is nonrefundable.