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CUSTOMER CARE

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FAQ

Do you offer free shipping?

All domestic orders $80 or more (not including shipping charges) will receive free shipping at checkout.

Do you accept orders placed outside the US?

Dainty Desires ships worldwide, excluding Iran, North Korea, Syria, Sudan, Cuba, and the region of Crimea-located in Ukraine. Please make sure you provide the correct address at checkout. If a package comes back to us due to an incorrect address, you will be responsible for additional shipping charges. 

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. I do not ship orders on Sundays and Mondays.

What happens if my package is lost?

I am not responsible for any packages that get misplaced or stolen. I ship products through USPS and email customers once their product has been shipped with a tracking number. I am not responsible for anything that happens to the package once I ship orders through USPS. If somehow your package has been lost contact us via email info@shopdaintydesires.com and we will try to resolve this issue.

If you provide the wrong mailing address and the package gets sent back to me, you will be contacted and will be expected to pay for the shipping costs again. I will not mail your order if you refuse to pay for shipping costs again.