REFUNDS & RETURNS
Please note, we only accept refunds within 14 days of order receipt in the U.S. and 21 days within orders receipt for international customers, so please email firstname.lastname@example.org. We do not accept returns if it was purchased using a large discount/promotion code, bought with store credit or if the item was on final sale.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. This means the item must be unused and should be complete with all hardware in tact. Clothing must be unworn, undamaged, unwashed, unused. We do not accept returns on hand made necklaces because everything is one of a kind. We do not accept products that have been purchased on final sale, bought with store credit or with a large discount/promo code.
In order to complete your return, we require a receipt or proof of purchase. Please email and we will send you shipping instructions and a return form that must be completed. All return shipping costs are to be covered by you, the customer, and that amount will reflect in your refund total. In your return package include all unused items, original packing slip, and return form.
Returns may only be made once. Returns will be issued to the original payment method, but if that is unavailable we will grant store credit.
Dainty Desires is not responsible for international/U.S. shipping fees or international/U.S. lost returns.